Delivery policy

Digitech provides product delivery to its customers who purchase directly from any of its retail outlets and/ or online store ( Digitechstores.com) according to this delivery policy.

In light of the current safety curfew to fight Covid-19 Pandemic, our deliveries will be made on Mondays and Thursdays only.

You will be contacted within 24 hrs from order and informed of your delivery schedule.

Delivery is available only for cart value of 15,000 and above within our delivery area limits

Khartoum Delivery Area Limits

Delivery to areas within Khartoum will be within 48 hrs.

Digitech’s delivery area limits within Khartoum are as follows:

  • Delivery to South Western Khartoum: Free delivery up to Alkalakla and Alshigailab.
  • Delivery to South – South-Eastern Khartoum: Free delivery up to Soba Alhila (before road checkpoint).

Digitech’s delivery area limits within Khartoum North (Bahri) are as follows:

  • Delivery to south Bahri: Free delivery up to Omdoum and Eastern Soba.
  • Delivery to east Bahri: Free delivery up to Alghigla and Alwadi Alakhdar .
  • Delivery to north and north-western Bahri : Free delivery up to Doroshab, Alhalfaya and Om-Algora North.

Digitech’s delivery area limits within Omdurman are as follows:

  • Delivery to North Omdurman: Free delivery up to Khour Shambat Alhatana and AlJarafa.
  • Delivery to West Omdurman: Free delivery up to Libya Market.
  • Delivery to North-Western Omdurman: Free delivery up to Althouwrat till Algarya.
  • Delivery to South-Western Omdurman : Free delivery up to Abu Saeed
  • Delivery to South Omdurman: Free delivery up to Omdurman Islamic University till AlSalha.

Upcountry states/cities Delivery Areas Limits

Delivery to upcountry states/cities will be within 96 hrs.

Digitech’s delivery area limits within Gadarif are as follows:

  • Delivery to East Gadarif : Free delivery up to Rofaa.
  • Delivery to West Gadarif : Free delivery up to Deem Saad.
  • Delivery to North Gadarif : Free delivery up to AlGamark district.
  • Delivery to South Gadarif : Free delivery up to Ghibecha.

Digitech’s delivery area limits within El-Obeid are as follows:

  • Delivery to North Obeid : Free delivery up to Al-hila AL-jadeda and Al-masfaa – 10 Km.
  • Delivery to South Obeid : Free delivery up to Al-mothalth Al-daeiry and Al-fardoos district -7 Km.
  • Delivery to East Obeid : Free delivery up to Khoor Taghat – 11Km.
  • Delivery to West Obeid : Free delivery up to Pipe line – 15 Km.

Digitech’s delivery area limits within Dongola are as follows:

  • Delivery to North Dongola :Free delivery up to Om Algora.
  • Delivery to South Dongola :Free delivery up to Sheikh Sharief.
  • Delivery to West Dongola :Free delivery up to Argeen street.

Digitech’s delivery area limits within Port-Sudan are as follows:

  • Delivery to North Port-Sudan: Free delivery up to Om Elgura –10km.
  • Delivery to East Port-Sudan: Free delivery up to northern & southern ports –5km.
  • Delivery to West Port-Sudan: Free delivery up to Elengaz –12km.
  • Delivery to South Port-Sudan: Free delivery up to Port-Sudan Airport — 22 km.

Digitech’s delivery area limits within Madani are as follows:

  • Delivery to South Madani : Free delivery up to Alshukaba district –10 Km.
  • Delivery to North Madani : Free delivery up to Fadassi — 20Km.
  • Delivery to West : Free delivery up to Alkaraiba district — 5Km
  • Delivery to East : Free delivery up to Almalakia district — 10 Km.